Compatibility

How DenBrain works with your practice software

DenBrain does not currently have native, two-way sync with any practice management system. These are the connection methods that work today, and the status of the software practices ask us about. Names appear for compatibility only; they do not imply a partnership, endorsement or official integration.

Connection methods that work today

Booking link available

Available

Send patients to your own online booking page or phone number from AI Smile Simulator and the AI receptionist. Works with any booking system that has a web page.

Data flow: Link only (no data transfer)

DenBrain does not read your diary and never confirms an appointment: a click is recorded as a booking request / booking started only.
Not a sync. Your team confirms the appointment in your own system.

Last verified 2026-10-14.

Send enquiries to your practice team

Available

Email chosen team addresses when a new enquiry arrives.

Data flow: DenBrain → your team (one-way)

One-way notification. Delivery status shows whether the mail server accepted the message, not that it was read.
Emails contain no clinical detail: they point to the enquiry in your dashboard.

Last verified 2026-10-14.

Connect via webhook

Available

Receive signed JSON events (new enquiry, converted, appointment requested…) at a URL you control, for n8n, Make, Zapier or your own tooling.

Data flow: DenBrain → your team (one-way)

One-way, outbound only. Payloads carry ids, event type, treatment category, source and timestamps - not names, contact details, photos or clinical notes.
Delivery is retried with backoff; the receiving system must acknowledge with a 2xx status.

Last verified 2026-10-14.

CSV exchange supported (export)

Available

Download enquiries and reports as CSV for your own spreadsheet, CRM import or PMS import.

Data flow: DenBrain → your team (one-way)

Export only: there is no CSV import into DenBrain.
Manual process; the download is limited to your own practice and your role's permissions.

Last verified 2026-10-14.

GA4 / Google Tag Manager events (advanced)

Configuration required

Consent-aware, privacy-minimised conversion events for GA4 (server-side) and the host page's Tag Manager.

Data flow: DenBrain → your team (one-way)

Only events with advertising/analytics consent are sent; no names, contact details, photos or treatment answers leave DenBrain.
Delivery to ad platforms is switched off until you add a destination.
Included on Complete and Pro plans.

Last verified 2026-10-14.

Software

Software	Works today via	Native connector	Last verified
n8n	Connect via webhook	Works via webhook Receive DenBrain events with an n8n Webhook trigger (verify the signature in a Code node). Not an official n8n integration.	2026-10-14
Make	Connect via webhook	Works via webhook Receive DenBrain events with a Make custom webhook. Not an official Make app.	2026-10-14
Zapier	Connect via webhook	Works via webhook Receive DenBrain events with Webhooks by Zapier (Catch Hook). Not an official Zapier app.	2026-10-14
Dentally	Booking link available; Send enquiries to your practice team; Connect via webhook; CSV exchange supported (export)	Partner access required Requires Dentally partner/API access and approval. No application has been submitted.	2026-10-14
EXACT (Software of Excellence)	Booking link available; Send enquiries to your practice team; Connect via webhook; CSV exchange supported (export)	Partner access required Requires an approved integration route from the vendor. No application has been submitted.	2026-10-14
Carestream Dental R4	Booking link available; Send enquiries to your practice team; Connect via webhook; CSV exchange supported (export)	Partner access required Requires the vendor's approved integration route. No application has been submitted.	2026-10-14
Cliniko	Booking link available; Send enquiries to your practice team; Connect via webhook; CSV exchange supported (export)	Planned Planned: needs a Cliniko sandbox account to test against practice-authorised API keys before any connector ships.	2026-10-14
PatientComms	Send enquiries to your practice team; Connect via webhook	Partner access required Official API documentation and access needed to confirm what messaging/event workflows are supported.	2026-10-14
HubSpot	Connect via webhook; CSV exchange supported (export)	Planned Planned: needs a HubSpot developer app (OAuth) and a test account.	2026-10-14
Pipedrive	Connect via webhook; CSV exchange supported (export)	Planned Planned: follows the HubSpot connector pattern once demand justifies it.	2026-10-14

Need something specific? Book a demo and tell us which system your practice uses.