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AI and dental safety

Helpful, honest and within safe limits

DenBrain helps patients start a conversation with your practice. It is not a clinician, and it is built so it cannot pretend to be one.

What it will not do

Clear limits on every tool

  • No diagnosis

    Nothing DenBrain produces is a diagnosis or a treatment plan. AI Smile Simulator is an illustration and always points patients to a professional assessment.
  • No promised results

    AI Smile Simulator is an illustration. It is labelled as illustrative and never presented as a prediction or a guarantee.

Safeguards

How the limits are enforced

  • Urgent situations

    Messages that suggest pain, swelling or trauma are treated as urgent and answered with your practice's emergency wording rather than ordinary chat.
  • Your wording, your rules

    Practices set the approved knowledge, tone and rules. Safety rules that protect patients cannot be switched off.
  • Booking is never assumed

    A booking request is a request. It is only called confirmed when your team or a connected booking system confirms it.
  • A person decides

    Changes that affect how the system behaves require human approval. Clinical judgement stays with your clinicians.

See also photo handling and security.